Date/Time
Date(s) - 21/06/2023 - 05/07/2023
9:00 am - 5:00 pm
Categories
Occasionally, employment issues are unnecessarily escalated due to a lack of proper handling at the enterprise level between management and employees. For this reason, the need to recruit or develop skilled personnel in the field of Industrial Relations, has become more prevalent. The reality is that leveraging the concepts of industrial relations allows both employers and employees to understand each other’s needs and concerns, thereby establishing and maintaining a more harmonious relationship.
The sessions within this 3-day workshop have therefore been designed to assist participants in developing their toolkit for managing the employment relationship. Developing skills in conflict resolution, negotiation, communication, and compliance, will allow them to not only prevent or minimize employment issues, but adequately respond to emerging circumstances.
Duration: 3 days
Target Audience:
- Any HR/IR practitioner
- Supervisors/managers operating in a trade union environment
Topics to Be Covered
| MODULE | UNITS |
| Day 1: Understanding IR | Understanding Industrial Relations |
| Handling Grievances and Conducting Discipline | |
| Day 2: Navigating IR | Write on Target: Effective Writing for HR and IR |
| Research and Strategy | |
| Day 3: Labour Relations | Collective Bargaining Essentials |
Training Methods
- Interactive Discussions
- PowerPoint Presentations
- Case Studies and Exercises
Takeaway Tools
- Red Book – A Guide to Employment Relations in Barbados
- Certificate of Completion
Participants Will Learn
Understanding Industrial Relations
- Define industrial relations and its significance in the workplace
- Understand the local framework and regulations governing industrial relations
- Recognize the importance of communication and conflict resolution in IR
- Identify best practices for fostering positive industrial relations in the workplace
Handling Grievances and Conducting Discipline
- Understand the importance of the grievance procedure
- Understand the different roles of supervisors, managers and unions
- How to utilise a Code of Discipline
- The correct procedures for disciplining employees
Write on Target: Effective Writing for HR and IR
- How to write:
- General correspondence
- Investigative letters
- Invitation and outcome letters associated with disciplinary hearings
- Warning and suspension letters
- Termination letters
- Common pitfalls
- Review of critical words and phrases
Collective Bargaining Essentials
- Steps in the collective bargaining process
- Negotiation tactics
- Interest-based bargaining
- Dispute resolution
Bookings
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