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Human Resources (HR) plays a vital role in ensuring that an organization can not only attract, and hire; but develop and retain the talent it needs to achieve its goals. Often, new practitioners are overwhelmed with how best to navigate the various aspects of HR, especially to be compliant with local labour legislation.

The sessions within this 3-day program were therefore designed to provide foundational knowledge and skills to individuals who are new to the field of Human Resources (HR). Led by experienced HR practitioners who will share their expertise and insights, the program will cover the key concepts and best practices of HR, with a focus on practical application in the workplace.

Duration: 3 days (24 training hours)

Target Audience:

• New HR/IR practitioners
• Persons interested in the field of HR

Topics to Be Covered

Training Methods

• Interactive Discussions
• PowerPoint Presentations
• Case Studies and Exercises

Takeaway Tools

• Conducting Discipline Guide

Start time: 9:00 am - 5:00 pm

Members: $1,060.00

Non-Members: $1,325.00

Occasionally, employment issues are unnecessarily escalated due to a lack of proper handling at the enterprise level between management and employees. For this reason, the need to recruit or develop skilled personnel in the field of Industrial Relations, has become more prevalent. The reality is that leveraging the concepts of industrial relations allows both employers and employees to understand each other’s needs and concerns, thereby establishing and maintaining a more harmonious relationship.

The sessions within this 3-day workshop have therefore been designed to assist participants in developing their toolkit for managing the employment relationship. Developing skills in conflict resolution, negotiation, communication, and compliance, will allow them to not only prevent or minimize employment issues, but adequately respond to emerging circumstances.

Duration: 3 days

Target Audience:

• Any HR/IR practitioner
• Supervisors/managers operating in a trade union environment

Topics to Be Covered

Training Methods

• Interactive Discussions
• PowerPoint Presentations
• Case Studies and Exercises

Takeaway Tools

• Red Book – A Guide to Employment Relations in Barbados
• Certificate of Completion

Participants Will Learn

Understanding Industrial Relations

• Define industrial relations and its significance in the workplace
• Understand the local framework and regulations governing industrial relations
• Recognize the importance of communication and conflict resolution in IR
• Identify best practices for fostering positive industrial relations in the workplace

Handling Grievances and Conducting Discipline

• Understand the importance of the grievance procedure
• Understand the different roles of supervisors, managers and unions
• How to utilise a Code of Discipline
• The correct procedures for disciplining employees

Write on Target: Effective Writing for HR and IR

• How to write:
  • General correspondence
  • Investigative letters
  • Invitation and outcome letters associated with disciplinary hearings
  • Warning and suspension letters
  • Termination letters
• Common pitfalls
• Review of critical words and phrases

Collective Bargaining Essentials

• Steps in the collective bargaining process
• Negotiation tactics
• Interest-based bargaining
• Dispute resolution

Start time: 9:00 am - 5:00 pm

Members: $1,060.00

Non-Members: $1,325.00

Letters and reports are key forms of documentation in the employment relationship making written communication skills an essential element in the toolkit of any HR / IR practitioner. While many persons know what information they would like to capture in the various types of letters; these documents cover such a broad spectrum of issues that they very often struggle to construct them.

Correspondence must not only be specific, but must be in alignment with current policies, procedures and legislation. This is all in an effort to satisfy the objectives of the letter or report, while protecting the organization from liability.

This experiential learning session is designed to provide professionals with practical tools to increase proficiency in writing documents with emphasis on legislative compliance.

Participants Will Learn 

• How to write
  • General correspondence
  • Investigative letters
  • Invitation and outcome letters associated with disciplinary hearings
  • Warning and suspension letters
  • Termination letters
• Common pitfalls
• Review of critical words and phrases

 Potential Training Methods 

• PowerPoint Presentations
• Interactive Discussions
• Group Exercises

Who Should Attend 

• Any HR / IR practitioner wishing to improve his/her/their written communication skills.

Start time: 9:00 am - 1:00 pm

Members: $380.00

Non-Members: $475.00