BEC | Human Resource Consulting in Bridgetown

In the ever-changing business environment, new challenges arise, which modern supervisors, managers and administrators must be equipped to handle. The workshop has been designed to ensure that managers and supervisors are equipped with knowledge and skills that can be readily utilized to improve the management of their teams.

During this workshop specific emphasis will be placed on the roles and responsibilities of a supervisor, as well as building the skills necessary to effectively and efficiently manage a team. Participants will be guided through determining their leadership style, as well as exposed to how to effectively communicate, delegate, manage their time, and manage the personality types of their team members.

Participants Will 

• Identify the characteristics of an effective supervisor
• List the main responsibilities of a supervisor
• Identify personal communication style
• Discuss team dynamics
• Identify various personality types
• Identify their individual personality types
• Discuss the impact of the various personality types on supervision

Training Methods May Include

• Case studies
• Group Exercises
• PowerPoint Presentation
• Interactive Discussion

 Who Should Attend

• Business Owners
• Heads of Departments
• Human Resource personnel
• Line Managers & Supervisors

Start time: 9:00 am - 12:00 pm

Members: $320.00

Non-Members: $400.00

Being a supervisor or manager, especially when making that transition from among the ranks, can be a challenging experience. You are required to achieve results by using company resources effectively – the most important resource being the employees of your company.   The three (3) day Managing for Success Program was designed to provide the necessary knowledge and skills needed to handle the daily demands of the supervisor’s role.

Topics to Be Covered

With bonus content on:

• Emotional Intelligence
• Time Management

Training Methods

• Interactive Discussions
• PowerPoint Presentations
• Case Studies
• Group Exercises
• Self-Assessment tools
• Blended learning – live training as well as self-paced content

Who Should Attend

• Persons in a middle management or supervisory position and those poised to undertake this role

Start time: 9:00 am - 4:00 pm

Members: $1,260.00

Non-Members: $1,525.00

There is often the critical disconnect between performance appraisals and performance management and that is where supervisors and managers often falter. The two concepts are intrinsically linked to each other and the only way to achieve the maximum from any employee is to reiterate, whether directly or indirectly, the standards, rules and expectations of the organization.

This program examines the key elements to performance management and outlines fundamental and practical steps for supervisors and managers to start or continue utilizing internal systems and policies to properly manage their staff on a continuous basis.

Participants Will Discuss

• Performance management vs Performance appraisal
• Creating the right environment
• Steps to developing ongoing performance-oriented discussions
• Manager/ Supervisor’s role in developing, mentoring, goal setting, and maintaining high performance standards
• Common Errors
• Escalating Performance Issues

Training Methods

• Group Exercises
• Interactive Discussions
• Role Play
• Power Point Presentations

Who Should Attend

• Human Resource Professionals
• Finance Professionals
• Heads of Departments
• Administrative Professionals
• Business Owners

Start time: 1:00 pm - 4:00 pm

Members: $320.00

Non-Members: $400.00

A sound knowledge of labour legislation is the foundation of good human resources policies and harmonious industrial relations. However many professionals are not aware of the critical pieces of legislation that govern the employee-employer relationship. This is further compounded by the inability to differentiate between legally stipulated employment conditions and those terms and conditions which have been generated through custom and practice.

During this workshop specific emphasis will be placed on the most commonly utilised pieces of labour legislation. In so doing, common myths will be dispelled.

Participants Will Learn

• The basic rights and responsibilities that underpin legislation
• Identify most commonly used labour legislation
• Review new legislation and its potential impact
• Dispel common myths on labour legislation

Training Methods

• Case Studies
• Interactive Discussions
• PowerPoint Presentations

Who Should Attend

• Business Owners
• Heads of Departments
• Human Resource personnel
• Line Managers & Supervisors
• Administrative Professionals

Start time: 9:00 am - 12:00 pm

Members: $500.00

Non-Members: $600.00

Workplace grievances may occur as long as there is an employer-employee relationship. Employee happiness and job satisfaction should be the top concern of any HR pro, and therefore, they should be good at handling employee grievances. Starting from small businesses to multi-national companies, every workplace has employees who are not much satisfied with their work environment or does not fit with the organizational culture.

Conducting discipline is a multifaceted process which is guided not only by internal policies and customs and practice, but importantly by legislation. As a result, supervisors and managers should understand how and why following the progressive discipline stages are fundamental; Beyond specific tenants, procedures and processes being outlined and mandated by legislation, conducting fair and equitable discipline has the potential to boost the morale of staff.

This workshop will help participants to understand and better manage the process of discipline, providing the tools and knowledge necessary to complete this process correctly each and every time.

Participants Will Learn to

• State the purpose of discipline
• Highlight some of the key elements involved in positive discipline
• Reference a Code of Discipline
• Prepare for a Disciplinary Hearing
• Maintain necessary documentation

• Define employee grievance
• Highlight the different roles of supervisors, managers and unions
• Develop a fair and effective grievance handling mechanism and procedures

Training Methods

• Videos
• Interactive Discussions
• Group Exercises
• PowerPoint Presentations

Who Should Attend

• Human Resource personnel
• Heads of Departments
• Line Managers
• Business Owners
• Anyone with the authority to conduct discipline!

Start time: 1:00 pm - 4:00 pm

Members: $375.00

Non-Members: $475.00

Enterprises should have exemplary Occupational Safety and Health performance to ensure the protection of all people affected by work-related activities. Employers should have systems for assessing and controlling risks aimed at preventing harm to people from work-related incidents and accidents, thereby minimising absences from work and disruption to processes, services and communities.

OSH performance is key to reputation management, particularly insofar as businesses depend on their relationship with global consumers. It can affect a company’s ability to attract investment capital or even the cost of capital itself, on which jobs and wealth creation depend.

The efficient management of OSH risks is best achieved by instilling a safety culture within the organisation, adopting a preventative approach, installing effective internal training systems, applying risk management and control principles, and aligning OSH management systems with other business operations.

Participants Will Learn To

• Outline the importance of occupational safety and health for enterprises
• Explain what is an occupational safety and health prevention policy
• Describe different types of strategies for approaching health and  safety in a company
• Explain the role of management and their specific tasks
• Discuss principles and elements of a dynamic risk management system

Training Methods

• Power Point Presentations
• Interactive Discussions
• Group Exercises
• Case Study

Who Should Attend

The course covers the essential aspects of Occupational Safety and Health. It does not target the training needs of Occupational Safety and Health specialists.

• Supervisors
• line managers
• Entrepreneurs who wants to expand their knowledge in OSH
• Workers with specific training needs

Start time: 9:00 am - 11:00 am

Members: $260.00

Non-Members: $325.00

Conflict is a facet of everyday life. We experience conflict in our homes, in our social groups and within the working environment. Conflict is unavoidable, but need not be seen as a negative, disruptive element within organizations. Managed correctly, conflict can be very useful in an organization, as it challenges employees to be creative, accountable and productive.

During this workshop specific emphasis will be placed on recognizing the causes, types and elements of conflict; as well as the importance of embracing and managing diversity. Participants will be introduced to the styles of conflict, that is, how different persons manifest their conflict, and finally given tips and techniques to solve the problems/conflict which can arise in the working environment.

Participants Will

• Identify different types of conflict
• List the stages of conflict
• Examine the causes of conflict
• Examine your personal reactions in conflict situations
• Discuss the strategies for resolving conflict
• Define diversity
• Analyze the impact of diversity in the workplace
• Develop strategies to promote positive relations in the workplace

Training Methods

• Case studies
• PowerPoint Presentation
• Interactive Discussion

Who Should Attend

• Business Owners
• Heads of Departments
• Human Resource personnel
• Line Managers & Supervisors
• Administrative Professionals

Start time: 11:00 am - 1:00 pm

Members: $260.00

Non-Members: $325.00

Many managers and team leaders know that regardless of how talented individual team members are, an un-unified team often causes great losses in efficiency and effectiveness. This workshop is aimed at giving the participants a deeper awareness and understanding of the underlying dynamics that often hamper corporate culture and providing solutions to difficult team dynamics.

Participants Will:

• Understand the need for diversity
• Appreciate the value of team building
• Identify what causes poor team dynamics
• Learn effective methods of improving team dynamics
• Understand the role of group leaders
• Learn how to avoid group think

Training Methods 

• Group Exercises
• Interactive Discussions
• Power Point Discussions

Who Should Attend

• Senior Managers
• Human Resource Personnel
• Business Executives
• Line Managers & Supervisors
• Heads of Departments

Start time: 2:00 pm - 4:00 pm

Members: $260.00

Non-Members: $325.00