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Date/Time
Date(s) - 18/05/2023
9:00 am - 11:00 am
Categories
Workplace grievances may occur as long as there is an employer-employee relationship. Employee happiness and job satisfaction should be the top concern of any HR pro, and therefore, they should be good at handling employee grievances. Starting from small businesses to multi-national companies, every workplace has employees who are not much satisfied with their work environment or does not fit with the organizational culture.
Participants Will Learn
- Definition of employee grievance
- Types of grievances
- What are the different roles of supervisors, managers and unions
- Skills and techniques of grievance handling
- How to recognise the signs of grievance
- How to handle a grievance
- How to develop a fair and effective grievance handling mechanism and procedures
Training Methods
- Videos
- Interactive Discussions
- Group Exercises
- PowerPoint Presentations
Who Should Attend
- Human Resource personnel
- Heads of Departments
- Line Managers
- Business Owners
- Anyone with the authority to conduct discipline!
Bookings
Bookings are closed for this event.