BEC | Human Resource Consulting in Bridgetown

Occasionally, employment issues are unnecessarily escalated due to a lack of proper handling at the enterprise level between management and employees. For this reason, the need to recruit or develop skilled personnel in the field of Industrial Relations, has become more prevalent. The reality is that leveraging the concepts of industrial relations allows both employers and employees to understand each other’s needs and concerns, thereby establishing and maintaining a more harmonious relationship.

The sessions within this 3-day workshop have therefore been designed to assist participants in developing their toolkit for managing the employment relationship. Developing skills in conflict resolution, negotiation, communication, and compliance, will allow them to not only prevent or minimize employment issues, but adequately respond to emerging circumstances.

Duration: 3 days

Target Audience:

• Any HR/IR practitioner
• Supervisors/managers operating in a trade union environment

Topics to Be Covered

Training Methods

• Interactive Discussions
• PowerPoint Presentations
• Case Studies and Exercises

Takeaway Tools

• Red Book – A Guide to Employment Relations in Barbados
• Certificate of Completion

Participants Will Learn

Understanding Industrial Relations

• Define industrial relations and its significance in the workplace
• Understand the local framework and regulations governing industrial relations
• Recognize the importance of communication and conflict resolution in IR
• Identify best practices for fostering positive industrial relations in the workplace

Handling Grievances and Conducting Discipline

• Understand the importance of the grievance procedure
• Understand the different roles of supervisors, managers and unions
• How to utilise a Code of Discipline
• The correct procedures for disciplining employees

Write on Target: Effective Writing for HR and IR

• How to write:
  • General correspondence
  • Investigative letters
  • Invitation and outcome letters associated with disciplinary hearings
  • Warning and suspension letters
  • Termination letters
• Common pitfalls
• Review of critical words and phrases

Collective Bargaining Essentials

• Steps in the collective bargaining process
• Negotiation tactics
• Interest-based bargaining
• Dispute resolution

Start time: 9:00 am - 5:00 pm

Members: $1,200.00

Non-Members: $1,475.00

Letters and reports are key forms of documentation in the employment relationship making written communication skills an essential element in the toolkit of any HR / IR practitioner. While many persons know what information they would like to capture in the various types of letters; these documents cover such a broad spectrum of issues that they very often struggle to construct them.

Correspondence must not only be specific, but must be in alignment with current policies, procedures and legislation. This is all in an effort to satisfy the objectives of the letter or report, while protecting the organization from liability.

This experiential learning session is designed to provide professionals with practical tools to increase proficiency in writing documents with emphasis on legislative compliance.

Participants Will Learn 

• How to write
  • General correspondence
  • Investigative letters
  • Invitation and outcome letters associated with disciplinary hearings
  • Warning and suspension letters
  • Termination letters
• Common pitfalls
• Review of critical words and phrases

 Potential Training Methods 

• PowerPoint Presentations
• Interactive Discussions
• Group Exercises

Who Should Attend 

• Any HR / IR practitioner wishing to improve his/her/their written communication skills.

Start time: 9:00 am - 12:00 pm

Members: $380.00

Non-Members: $475.00

Participants will:

• Understand the importance of conducting research on IR topics and trends.
• Use knowledge of previous judgements to operate strategically in the IR environment.
• Efficiently source credible, appropriate, and relevant IR data.
• Effectively interpret and use data in the decision-making and overall practice

Start time: 1:00 pm - 4:00 pm

Members: $380.00

Non-Members: $475.00

Lifelong premises such as “change being the only constant”, paired with the economic outlook at present warrants careful introspection into the effective management of companies. As such, understanding the various aspects of the act shall prove beneficial to the maintenance and development of any company.

During this workshop, specific emphasis will be placed on the new changes to the Act and considerations and implications of new provisions on other labour legislation. By attending, participants will gain the requisite knowledge to achieving compliance.

Participants Will Learn

• The definitions outlined in the Act
• The major features and provisions of the Act

Training Methods

• PowerPoint Presentation
• Interactive Discussion/Exercises

Who Should Attend

• Business Owners
• Heads of Departments
• Human Resource personnel
• Line Managers & Supervisors
• Professionals

Start time: 9:00 am - 11:00 am

Members: $260.00

Non-Members: $325.00

Face to Face Workshop

Start time: 9:00 am - 2:00 pm

Members: $480.00

Non-Members: $600.00

Ensure your team is compliant with Occupational Safety and Health legislation with this comprehensive 4-day training program.

Module 1: Emergency Management Skills

First Aid

• Identify warning signs and symptoms
• Assist with various types of emergencies – sudden illness, poisoning, bites, stings, wounds
• Assess and care for unconscious persons
• Understand CPR basics

Fire Safety

• Explain the Classes of Fire
• List the types of extinguishing media
• Demonstrate how to use the fire extinguisher
• Demonstrate how to use the fire blanket

Module 2: Understanding Safety and Health Requirements

Introduction to Occupational Safety and Health

• Outline the importance of occupational safety and health for enterprises
• Explain what an occupational safety and health prevention policy is
• Assess the role of management and their specific tasks

Joint Health and Safety Committees

• Understand the legal requirements for the implementation of a safety committee
• Discuss amendments to the SHaW Act
• Discover the rights and responsibilities of committee members
• Discuss the requirements for effective committees

Module 3: Preventing Injury

Emergency Preparedness

• Discuss the importance of training staff to react to the emergency situation
• Discuss how to communicate a crisis to your staff, customers, and the media
• Discuss how to improve conditions at your facility to mitigate the impact of a disaster

Manual Handling

• Discuss ways to reduce the risk of injuries
• Utilize the hierarchy of control measures
• Examine various handling techniques
• Examine lifting techniques and guidelines

Start time: 9:00 am - 4:00 pm

Members: $1,440.00

Non-Members: $1,800.00

In today’s environment where Industrial Relations (IR) and its many elements are at the fore front, companies should seek to ensure that the relevant parties are adequately equipped to handle arising situations. Collective bargaining specifically, is one IR element that is dynamic in itself. It may be seen as a process of negotiation between employers and employees (by way of representation) aimed at reaching agreements to regulate working conditions.

More and more companies are becoming unionized and are being forced to recruit someone in the relevant field. Some issues are being escalated unnecessarily due in part to how the issues would have been dealt with at the enterprise level between the management and the employee. Collective Bargaining Essentials provides the awareness to the relevant parties on how to minimize such escalations.

During this workshop specific emphasis will be placed on getting to yes; the difference between legality and custom (voluntarism); various negotiating styles; the importance of documenting; the economic, political and other key contexts for collective bargaining, and much more. In so doing, providing the participant with the requisite knowledge and skill set, which when properly applied, will assist the company in meeting its objectives.

Participants will learn:

• Steps in the collective bargaining process
• Negotiation tactics
• Interest-based bargaining
• Dispute resolution

Start time: 9:00 am - 4:00 pm

Members: $600.00

Non-Members: $720.00

What is first aid? How and when should first aid be administered? How can you competently issue first aid in an emergency? These questions will all be answered and practised during this training program. No matter where an emergency may strike, having the right skills can save time, and save lives. The Safety and Health at Work (SHaW) Act dictates that in every workplace there should be 1 first aider to every twenty-five (25) employees.

Participants Will Learn

• Identify warning signs and symptoms
• Deal with wounds and bleeding
• Deal with fractures and spinal injuries
• Assist with sudden illness
• Assess victims of poisoning
• Treat Bites and stings
• Understand CPR basics
• Practice CPR
• Assess and care for unconscious persons

Who Should Attend

• Human Resources Managers
• Members of Joint Health & Safety Committees
• Safety Representatives
• Team Members

Start time: 9:00 am - 4:00 pm

Members: $480.00

Non-Members: $600.00

Enterprises should have exemplary Occupational Safety and Health performance to ensure the protection of all people affected by work-related activities. Employers should have systems for assessing and controlling risks aimed at preventing harm to people from work-related incidents and accidents, thereby minimizing absences from work and disruption to processes, services and communities.

OSH performance is key to reputation management, particularly insofar as businesses depend on their relationship with global consumers. It can affect a company’s ability to attract investment capital or even the cost of capital itself, on which jobs and wealth creation depend.

The efficient management of OSH risks is best achieved by instilling a safety culture within the organization, adopting a preventative approach, installing effective internal training systems, applying risk management and control principles, and aligning OSH management systems with other business operations.

Participants Will Learn To

• Outline the importance of occupational safety and health for enterprises
• Explain what is an occupational safety and health prevention policy
• Describe different types of strategies for approaching health and  safety in a company
• Explain the role of management and their specific tasks
• Discuss principles and elements of a dynamic risk management system

Training Methods May Include

• Power Point Presentations
• Interactive Discussions
• Group Exercises
• Case Study

Who Should Attend

The course covers the essential aspects of Occupational Safety and Health. It does not target the training needs of Occupational Safety and Health specialists.

• Supervisors
• line managers
• Entrepreneurs who want to expand their knowledge in OSH
• Workers with specific training needs

Start time: 9:00 am - 12:00 pm

Members: $380.00

Non-Members: $475.00

This Program examines the requirements for Joint Health and Safety Committees in recently proclaimed Safety & Health at Work Act 2005-12 (SHAW 2005-12). Much emphasis will be placed on equipping businesses to achieve and maintain effective safety committees whose members will execute the safety and health mandates of the organization.

Participants will learn 

• Legal Requirements for the implementation of a Safety Committee
• The correct selection process for committee members
• The rights and responsibilities of committee members
• Requirements for Effective Committees
• The Do’s and Don’ts of the Committee
• Guidance of the Terms of Reference

Training Methods May Include 

• Case Studies
• Group Exercises
• Interactive Discussions
• PowerPoint Presentations

Who Should Attend

• Human Resources Managers
• Members of Joint Health & Safety Committees
• Anyone interested in workplace safety and health consultations

Start time: 1:00 pm - 4:00 pm

Members: $380.00

Non-Members: $475.00