Handling Employee Grievances

Time and Place
Start Time:Thursday, September 12, 2019 2:00 PM
End Time:Thursday, September 12, 2019 4:00 PM
Held By:Barbados Employers' Confederation
Location:Barbados Employers Confederation
Regular Admission:$275.00 Early Bird / $275.00 Late Bird (Members)
 $325.00 Early Bird / $325.00 Late Bird (Non-members)
 
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Description

HANDLING EMPLOYEE GRIEVANCES

A complaint by your employees might be your biggest chance to increase productivity and improve business operations. Employee job satisfaction should be of concern to all employers and this requires effectively responding to employee grievances.

During this workshop participants will receive insight into the skills, techniques, mechanisms and procedures required when handling employee grievances.

Participants Will Learn

• Definition of a grievance

• Types of grievances

• The roles of supervisors, managers and unions

• How to recognise a legitimate of grievance

• How to handle a grievance

• How to develop a fair and effective grievance handling mechanism and procedures

Training Methods

• Videos

• Interactive Discussions

• Group Exercises

• PowerPoint Presentations

Who Should Attend

• Human Resource personnel

• Heads of Departments

• Line Managers

• Business Owners

• Anyone with the authority to conduct discipline

 
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Additional Notes:
Registration Policy:

1. Should the BEC cancel the session, a full refund will be granted to all registrants.

2. All cancellations must be made in writing to the BEC within two business days prior to the training in order to receive a full refund.

3. Cancellations made within one business day prior to the session (the day before), 50% of the registration fee will be refunded.